Privacy Policy
This Privacy Policy applies to all individuals whose personal information may be handled, whether as a controller or processor, by Innovation and Partners (“Innovation and Partners”, “We”, “Us”, or “Our”, being Innovation and Partners, its subsidiaries, affiliates, and associated companies). Innovation and Partners is the publisher, developer, owner, and/or controller of the worldwide leading Prayer Compass app, which provides a comprehensive religious, lifestyle, and community experience. This Privacy Policy applies when you use innovationandpartners.com, prayercompass.com, Prayer Compass–branded applications, and all Our related sites, communications, and services (“Services”). Your Privacy is Important to Us At Innovation and Partners, we respect and protect the privacy of our users. We understand that you care about how your personal information is collected, used, shared, and safeguarded, and we appreciate your trust in handling it responsibly and sensibly. This Privacy Policy explains how we collect and process personal information about you (“you”, “your”, “yours”), how we use and protect this information, and what rights you have regarding that information. Our aim is to continually enhance our Services to improve your user experience. “Personal Information” means any information, or a combination of information, that could reasonably allow you or your household to be identified. Except as described in this Privacy Policy, Innovation and Partners will not provide, sell, rent, or loan any Personal Information to any third party (including data brokers). We will not use your Personal Information beyond the scope set out in this Privacy Policy. Please note that given the nature and features of the Prayer Compass app, we may collect sensitive personal information related to your religious beliefs (“Sensitive Personal Information”) by inference. You understand that this collection is intrinsically linked to using the Prayer Compass app and the Services we provide. Therefore, if you object to the collection of such Sensitive Personal Information, you may not be able to use the Prayer Compass app and should discontinue its use. By using our Services—and in accordance with applicable law—you acknowledge and consent to how we collect, process, disclose, and use your Personal Information. Where consent is required by applicable law, we will obtain it accordingly.
Innovation and Partners is the data controller of your Personal Information. You may withdraw your consent at any time by contacting our Data Protection Officer (DPO) at dpo@innovationandpartners.com. Please note that withdrawal of consent may result in your inability to continue using our Services. For a full understanding, please read this Privacy Policy along with our Cookies Policy, Disclaimers, and Terms of Use.
1. TYPES OF INFORMATION WE COLLECT We collect Personal Information about you from various sources, as described below. You may use our Services with a Prayer Compass account or without one. 1.1 Information You Provide as a Registered User If you have a Prayer Compass account, we may collect and process the following categories of information that you provide or make available:
• a. Identifiers:
o Your personal details that you upload or enter in the Prayer Compass app (e.g., name, birthdate, gender, and profile information);
o Your contact details (e.g., phone number and email address);
o Your account login credentials (e.g., username and password, which are encrypted).
b. Financial Information:
Certain financial details (e.g., credit card expiry, card type, and the last three digits of your account number, if applicable). c. Protected Characteristics:
Information included in your profile (e.g., name, country). Such protected characteristics will only be visible to other users if you voluntarily include them as part of your profile.
d. Commercial Information:
Details relating to your membership (e.g., subscription plans and/or services ordered).
e. Activity Information:
Your online browsing behavior, preferences, and any changes you make to your settings or activity on the Services (e.g., searches in the Qur’an, bookmarked Qur’an verses, prayer requests posted or marked as prayed for, and other activities). f. Visual Information: Your profile photo.
• g. Other Additional Information:
Data provided when you fill out forms, submit support requests, respond to surveys, post on forums, submit ratings and reviews, or participate in promotions, contests, sweepstakes, or quizzes.
1.2 Information Collected Directly from Your Use of Our Services Whether you have a Prayer Compass account or not, we collect the following categories of information from your interactions with our Services:
a. Identifiers:
Devices used to access our Services (e.g., IP address, device/app identifier, advertising industry standard unique identifier, and a “once per app installation” ID that is generated when you install the Prayer Compass app and destroyed when you delete it).
b. Commercial Information:
Where applicable, details related to transactional services (e.g., amount charged, date, and time), how you use our Services (e.g., pages viewed, title selections, your list of favorites, searches, and content consumption history), your subscription details (e.g., city, country, time zone, language, membership status), records of interactions with our customer service (e.g., date, time, reason for contacting us, transcripts of chat conversations), and records of your interactions with our emails and push messages.
c. Device Information:
Technical information about your device (e.g., manufacturer, model, operating system, and version), details about the Prayer Compass app (e.g., installation date, date of last use, app version, configuration settings, session duration, feature usage, and browser information), and mobile network details (e.g., network configuration, name, and country of your mobile operator).
d. Geolocation Data:
When using Prayer Times, Qibla, Halal Places, or Mosque Finder features, we need to determine your location (e.g., latitude, longitude, altitude as provided by your device) and the city you select manually.
This location data is stored on your device; if you have an account, your latest location information is synchronized across all devices linked to your account and transmitted to our servers. If you do not have an account, the location data remains stored on your device only.
e. Cookies and Similar Technologies:
We and our partners collect certain information directly from cookies, web beacons, and similar technologies (e.g., cookie ID and settings, ad delivery information, site URL, and date/time) to recognize you, track your behavior on our Services, and serve you tailored advertisements. For more details, please review our Cookies Policy.
1.3 Information We Collect from Other Sources We may also collect Personal Information about you from other companies with which you have a relationship (“Partner”), social media platforms, and other sources. Depending on the Service you use, these may include:
a. Registration Through a Partner Site:
If you sign up or log in via a partner site (e.g., Facebook, Apple, or Google), the partner may send us your personal details (e.g., name and email address) and identifiers (e.g., IP address, device ID, or other unique identifiers). This information is controlled by the partner service or by your privacy settings on that service.
b. Social Media Third Parties:
Some features of our Services allow you to share information publicly (e.g., posting a prayer) or through social media plugins. Be aware that such shared information may be public both on our Services and on the internet, depending on your privacy settings. We may also use publicly available information to improve our Services and provide you with relevant content. Please refer to the privacy policies of those social media platforms to understand their practices.
2. HOW WE USE THE INFORMATION WE COLLECT The information we collect enables you to access and use our Services in a secure environment. We use your information for the following purposes:
2.1 Providing Our Services We may use your information to: Facilitate and manage your access to our Services. Authenticate your identity when logging in. Enhance, personalize, or customize your experience (e.g., by providing content tailored to your searches, interests, and preferences). Determine your general geographic location to recommend content and check content availability in your region. Process payments for our Services via third-party providers. Manage your membership and account activities. Synchronize settings across all devices linked to your account (applicable for Prayer Times).
2.2 Advertising We and our third-party advertisers use your Personal Information to serve you with advertisements that may be of interest to you. For more details on advertising cookies, please refer to our Cookies Policy and related information provided by industry standards.
2.3 Marketing We may use your information to send you promotional messages, newsletters, and marketing materials that may interest you based on your communication preferences. Our third-party business partners may also use your information for these purposes, subject to your consent where applicable.
2.4 Communication We use your information to contact you about updates or changes related to our Services, to maintain our Services, and to respond to support requests, questions, or issues you may have.
2.5 Security We may use your Personal Information if we believe it is necessary to investigate or prevent security issues or abuse.
2.6 Research and Service Improvement Your information may be used to conduct research and develop new features or improvements for our Services.
2.7 Legal Compliance We may use your information to comply with legal obligations, protect our intellectual property (including copyright and trademarks), enforce our Terms of Use, and cooperate with regulators and law enforcement authorities.
3. HOW WE SHARE INFORMATION
3.1 With Whom We May Share Your Personal Information
We may disclose your Personal Information to the following parties:
a. Service Providers:
We share your Personal Information with service providers who support our business operations (e.g., payment processing, authentication services, content delivery, analytics, email services, marketing communications, and location determination for features like Halal Places or Mosque Finder). Such providers may have their own privacy policies and terms of service.
b. Innovation and Partners Affiliates:
Innovation and Partners works closely with affiliated businesses and companies within our group. We may share your data with these affiliates for internal administration and business purposes.
c. Legal Obligations:
Your Personal Information may be disclosed where required to comply with legal or regulatory obligations or to protect our rights or those of third parties.
d. Business Transfers:
In the event of a sale or transfer of all or substantially all of our assets or business, your Personal Information may be transferred to the acquiring entity. We will take reasonable measures to ensure that the new entity protects your Personal Information in a manner consistent with this Privacy Policy.
3.2 Categories of Information That May Be Shared The following categories of Personal Information may be disclosed: Identifiers Commercial information Geolocation data Device information Activity information Cookies
3.3 For California Residents California law requires disclosure of certain information sharing involving monetary or other benefits. For California residents, the following categories of Personal Information may be shared: Identifiers Geolocation data Cookies
4. THIRD-PARTY WEBSITES Our Services may include links to third-party websites. We encourage you to review the privacy policies of these sites, as we are not responsible for their practices or content.
5. YOUR CHOICES AND RIGHTS REGARDING YOUR PERSONAL INFORMATION
5.1 Your Choices Account Information:
You may update or modify your account information via your account settings. Providing unnecessary information is not required for using our Services.
Marketing Communications:
You can opt out of marketing communications by using the “Unsubscribe” link in our emails or contacting us directly. Note that you may still receive non-marketing emails related to support or service updates.
Cookies:
You may control cookie settings at the browser level. Disabling cookies may limit the functionality of certain features on our Services. For more details, please see our Cookies Policy.
5.2 Your Rights Subject to applicable law, you have certain rights regarding the information we have collected about you. If your information changes or you believe it is inaccurate, please contact us for updates or corrections. We may require additional verification to honor your requests, and some requests may be declined if they are deemed unreasonable, impractical, or pose operational risks. To exercise your rights, please email dpo@innovationandpartners.com.
5.2.1 Rights Under Law
You may have the right to: Access your Personal Information (including a copy of the information we hold and its sources); Rectify any inaccuracies in your Personal Information; Erase your Personal Information; Restrict our use of your Personal Information;
Object to our use of your Personal Information; Receive your Personal Information in a portable electronic format and transfer it to another party (data portability); Provide instructions on how to manage your Personal Information upon your demise; and Lodge a complaint with your data protection authority.
5.2.2 Additional Provisions for European Union Users • Legal Basis for Processing:
If you are accessing our Services from the EU, we must rely on a legal basis for processing your Personal Information. This may include:
o Performance of a Contract: Necessary to fulfill the contractual obligations under which our Services are provided.
o Consent: For technical data (such as cookies) and for marketing or advertising purposes. You may withdraw your consent at any time.
o Legitimate Interests: To understand how you use our Services, improve our offerings, maintain security, and for internal administrative purposes within our affiliated group.
o Legal Obligation: In certain cases, processing your Personal Information may be required by law.
• Additional Rights for California Residents: California residents may: o Learn about the sources, purposes, and categories of Personal Information collected and shared. o Request a list of third parties to whom our Services have disclosed your Personal Information during the preceding year for direct marketing purposes (please contact us at dpo@innovationandpartners.com with “Your California Privacy Rights” in your request). o Exercise rights regarding the sale of your Personal Information, depending on your age and consent (e.g., opt in if aged 13 to 16, or opt out if 16 or older).
6. SECURITY We are committed to protecting the security of your Personal Information. We employ technical and organizational measures (such as firewalls, encryption, and access controls) to maintain the integrity and confidentiality of your data. However, please be aware that no method of transmission or storage is completely secure, and we cannot guarantee that your data will never be accessed, disclosed, altered, or destroyed.
We also urge you to take steps to protect your Personal Information, such as ensuring your password is secure and not shared with third parties.
7. DATA RETENTION We will retain your Personal Information for as long as we maintain a relationship with you (e.g., as long as you have access to our Services or for archival purposes within applicable limitation periods). If required by law or if there are ongoing claims or complaints, we may retain your Personal Information beyond that period. If you use our Services without an account and would like to exercise your right to deletion, please contact us at dpo@innovationandpartners.com.
8. CHILDREN'S PRIVACY Our Services are designed primarily for users above the age of 13 or the minimum age required by applicable law. We do not knowingly collect Personal Information from anyone under the age of 13 (or the applicable minimum age). If you are a parent or guardian and believe your child has provided us with information without your consent, please contact us so that we can promptly remove it.
9. CHANGES TO THIS PRIVACY POLICY From time to time, we may update or modify this Privacy Policy. The most current version will govern our use of your Personal Information and will be available at prayercompass.co/privacy- policy (older versions are available upon request). We will notify you if we make changes that substantially impact your rights. Your continued use of our Services implies acceptance of any changes or updates to this Privacy Policy.
10. CONTACT US If you have any questions or concerns regarding the use of your Personal Information, please contact us via email at dpo@innovationandpartners.com or by mail at: Innovation and Partners
Attention: Legal Department/Privacy Policy We are committed to working with you to resolve any privacy concerns. If you are not satisfied with our response, you have the right to lodge a complaint with your data protection authority. For EU users, please refer to the relevant authority at https://edpb.europa.eu/about- edpb/board/members_en.